Question 1

Do you keep a database of fingerprints?

Accepted Answer

No. Meridian Live Scan does not keep databases of fingerprints on file. It is our company policy
that once your fingerprints are fully processed the record is deleted. We promise to never sell, trade
or exchange your personal information other than for the fingerprint background check service you
hire us to complete on your behalf.

Question 2

My paperwork says that I need to have hard fingerprint cards completed. Does that mean
that I must complete ink fingerprints?

Accepted Answer

Yes, We have the ink card available.

Question 3

I left your office with my FD258 fingerprint hard cards and I don’t know what to do next.

Accepted Answer

The fingerprint cards must be mailed for processing. Check with your employer if they mail them
or if you have to mail them.

Question 4

How long are my fingerprint cards good for?

Accepted Answer

Fingerprint Cards are generally good for three-six months. Some states or agencies may allow be
twelve months. You will want to check with your employer or licensing board for clarification on their
requirements.

Question 5

I have heard that fingerprints don’t change. Why do I need to submit fingerprints for my
job or license renewal?

Accepted Answer

Fingerprints don’t change but criminal history records do. They are checking to make sure you
have not committed any disqualifying crimes since the last time you completed the process. When
we collect fingerprints for civilian purposes, fingerprints are scanned against the criminal database.

Question 6

I need to have my fingerprints done; I don’t think that I also need a background check.

Accepted Answer

No one will take your fingerprints just to keep them on file. The fingerprints are run against the
criminal database to make sure you don’t have any disqualifying crimes.

Question 7

What database are the fingerprint records run against?

Accepted Answer

The FBI has the largest criminal database in the world. This database was called the Automated
Fingerprint Identification System (AFIS) In 2011, the FBI implemented the Next Generation
Information System (NGI) that also includes facial recognition and DNA.

Question 8

Why are fingerprints for employment and licensing run against both the state and FBI
criminal repository records?

Accepted Answer

The criminal records are booked at the local police station and reported to the state repository.
The state then reports the criminal records to the FBI. For accuracy of criminal history reporting,
fingerprints are scanned against both State and FBI databases.

Question 9

I need a background check. Can I submit fingerprints via Livescan?

Accepted Answer

We can submit Livescan fingerprints for most agencies. We can also submit Livescan fingerprints
as an FBI Channeler for personal purposes. We pride ourselves on offering our customers the best
and fastest services available.

Question 10

I have hard to read fingerprints and have had them rejected in the past. What do I need if
they keep getting rejected?

Accepted Answer

Some people work their fingers to the bone! While it is not common to wear down fingerprints it
can happen. You must submit the fingerprint record according to the lawful reason why you need to obtain a fingerprint background check. For employment and licensing, if the fingerprints are rejected
the first time they will require you to submit another set of fingerprints. Generally, the FBI doesn’t
reject them more than twice for employment purposes. If they cannot scan the fingerprints and you
have exhausted those options the FBI has procedures to facilitate that request.

Question 11

How long will it take to get the results of the background check?

Accepted Answer

Fingerprints that are electronically transmitted to DPS & FBI generally take 5-30* days for results.If the fingerprint cards are manually sent to DPS & FBI it will take 2-6* months to receive the results.*Some divisions and/or boards may take longer to process the results and applications. Pleasecheck with the agency for process times.

Question 12

Who gets the results of the fingerprint background check?

Accepted Answer

If the fingerprint background check is being requested by an employer or an industry i.e.Contractor’s Board, Real Estate, Gaming etc… they will get the results directly. If an individualperson requests the fingerprint background check on themselves the requester will get the results.

Question 13

How do I run a personal fingerprint criminal history background check on myself?

Accepted Answer

Come into Meridian Live Scan with two forms of identification including a valid, unexpired
government-issued I.D. and We have all of the documents and expertise to help you with the entire
process.

Question 14

My fingerprint forms say I need Livescan Fingerprints. What is Livescan?

Accepted Answer

Livescan Fingerprinting is a newer technology and fingerprint method that allows us to captureinkless fingerprints. Meridian Live Scan has the ability to print Livescan fingerprint cards and we canalso send the fingerprints electronically to the State of California and the FBI. We also offer the FBIChanneler access to expedited personal background checks through the FBI.

Question 15

What is the difference between Livescan fingerprints and ink fingerprints? What are
Electronic Fingerprints?

Accepted Answer

Livescan is the method and technology to submit fingerprints without ink. Electronic submission offingerprints is the method the fingerprints and personal data are delivered to the State and the FBIwhen the fingerprints are taken via Livescan Fingerprint Machines. Ink fingerprinting is the old inkmethod to capture fingerprints on fingerprint cards, the ink method may not be sent to the State andFBI via electronic or email methods… The ink cards have to be mailed in which will take longer forprocessing. Meridian Live Scan offers all fingerprint methods including ink, inkless, Livescan, manualand electronic submission methods.

Question 16

I was just fingerprinted; do I need to be re-fingerprinted?

Accepted Answer

Chances are the answer is YES, you will need to be fingerprinted again. If you are being
fingerprinted for a different industry or reason the answer is “YES”.

Question 17

I received a letter in the mail that my fingerprints were rejected. What does this mean?
What do I need to do?

Accepted Answer

Some fingerprints are hard to read due to many different reasons. Although it is rare, you are notthe only person this happens to. Meridian Live Scan guarantees our fingerprints. If you are rejectedfor any reason we will print you again at no charge.You will need to bring in the following:1) Print out the rejection letter2) Original sales receipt3) Valid, government-issued Photo IDWe will fingerprint you one more time, at no additional cost.

Frequently asked questions

Do you keep a database of fingerprints?

My paperwork says that I need to have hard fingerprint cards completed. Does that mean that I must complete ink fingerprints?

I left your office with my FD258 fingerprint hard cards and I don’t know what to do next.

How long are my fingerprint cards good for?

I have heard that fingerprints don’t change. Why do I need to submit fingerprints for my job or license renewal?

I need to have my fingerprints done; I don’t think that I also need a background check.

What database are the fingerprint records run against?

Why are fingerprints for employment and licensing run against both the state and FBI criminal repository records?

I need a background check. Can I submit fingerprints via Livescan?

I have hard to read fingerprints and have had them rejected in the past. What do I need if they keep getting rejected?

How long will it take to get the results of the background check?

Who gets the results of the fingerprint background check?

How do I run a personal fingerprint criminal history background check on myself?

My fingerprint forms say I need Livescan Fingerprints. What is Livescan?

What is the difference between Livescan fingerprints and ink fingerprints? What are Electronic Fingerprints?

I was just fingerprinted; do I need to be re-fingerprinted?

I received a letter in the mail that my fingerprints were rejected. What does this mean? What do I need to do?